Refund Policy
Our policy regarding refunds and returns
Last Updated: January 1, 2025
No Products or Services Sold
IMPORTANT NOTICE: giftlaro.org LLC is an educational information service. We do NOT sell any products or services, including:
- Gift cards of any kind
- Financial products or instruments
- Physical or digital merchandise
- Paid subscriptions or memberships
- Consulting or advisory services
All educational content and information on giftlaro.org is provided free of charge. Therefore, there are no purchases to refund or products to return.
Free Educational Services
Our website provides the following services completely free of charge:
- Educational articles and guides about Joker Gift cards
- Safety and fraud prevention information
- Consumer education resources
- Frequently asked questions and answers
- Email and phone support for educational inquiries
- Newsletter subscription (optional)
Since these services are free, no refund policy is necessary or applicable.
Gift Card Refund Information
While we do not sell gift cards, we provide the following educational information about gift card refund policies in general:
General Gift Card Refund Guidelines
Most gift cards have the following refund characteristics:
- Non-Refundable: Most gift cards cannot be returned for cash refunds
- State Laws: Some states require cash refunds for small remaining balances (typically under $5-$10)
- Issuer Policies: Refund policies vary significantly by card issuer
- Damaged Cards: Many issuers will replace damaged or defective cards
- Fraudulent Purchases: Unauthorized purchases may be eligible for refund through the retailer or credit card company
How to Request a Gift Card Refund
If you need to request a refund for a Joker Gift card or similar product:
- Contact the card issuer directly using the customer service number on the card
- Provide your purchase receipt and card information
- Explain the reason for your refund request
- Ask about their specific refund or replacement policy
- If denied, check your state's consumer protection laws
- Contact your state Attorney General's office for assistance if needed
Note: giftlaro.org LLC cannot process refund requests for gift cards. You must contact the card issuer or retailer directly.
Email Subscription Cancellation
If you have subscribed to our free educational newsletter and wish to unsubscribe:
- Click the "Unsubscribe" link in any newsletter email
- Email us at [email protected] with "Unsubscribe" in the subject line
- Call us at +1 (555) 443-1553 to request removal
We will process unsubscribe requests promptly, typically within 1-2 business days. There is no fee to subscribe or unsubscribe.
Disputes and Complaints
If you have a complaint about our educational services or website:
- Contact us directly at [email protected] or +1 (555) 443-1553
- Provide details about your concern or complaint
- We will investigate and respond within 5 business days
- If unresolved, you may contact the New York City Department of Consumer Affairs or the Better Business Bureau
Third-Party Transactions
If you make a purchase from a third-party website linked from giftlaro.org:
- We are not responsible for those transactions
- Refund requests must be directed to the third-party seller
- Third-party refund policies apply, not ours
- We cannot intervene in third-party disputes
Always review the refund policy of any website before making a purchase.
Consumer Protection Resources
For general consumer protection assistance and refund help:
- Federal Trade Commission: ftc.gov or 1-877-FTC-HELP
- Consumer Financial Protection Bureau: consumerfinance.gov or 1-855-411-CFPB
- New York State Attorney General: ag.ny.gov or 1-800-771-7755
- Better Business Bureau: bbb.org
- Your State's Consumer Protection Office: Contact your state government
Changes to This Policy
We reserve the right to update this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Since we do not sell products or services, significant policy changes are unlikely.
Contact Us
If you have questions about this refund policy or need assistance with educational content:
giftlaro.org LLC
1234 Financial Plaza, Suite 567
New York, NY 10001
United States
Email: [email protected]
Phone: +1 (555) 443-1553
Fax: +1 (555) 443-1553